Last updated: September 17, 2026
Waterfall Labs LTD (“we”, “our”, or “us”) operates TapGPT and related services (the “Service”). This Privacy Policy describes how we collect, use, and protect your information when you use the Service.
We collect information you provide directly (e.g. email address, account and profile details) and information generated when you use the Service (e.g. usage data, device information, and logs). We use this to provide, maintain, and improve the Service and to communicate with you.
We use your information to operate the Service, process transactions, send service-related and marketing communications (where you have agreed), provide support, improve our products, and comply with legal obligations.
TapGPT uses OpenAI’s services (including ChatGPT) to power AI features. When you use those features, relevant content may be processed by OpenAI in accordance with their policies. We encourage you to review:
We may also use other third-party services (e.g. hosting, analytics, email delivery). Those providers process data according to their own privacy policies and our agreements with them.
We retain your information for as long as needed to provide the Service and fulfil the purposes described in this policy, or as required by law. We implement appropriate technical and organisational measures to protect your data.
If you are in the UK, EEA, or another jurisdiction with similar laws, you may have the right to access, correct, delete, or restrict processing of your personal data, to data portability, and to object to or withdraw consent from certain processing. To exercise these rights or make a request (e.g. access, deletion, or data portability), please contact us at:
We will respond within the timeframes required by applicable law. You may also have the right to lodge a complaint with a supervisory authority.
We use cookies and similar technologies to operate the Service, remember preferences, and analyse usage. You can adjust your browser settings to limit or block cookies; some features may not work fully if you do.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) where required by law.
The Service is not directed at children under 16. We do not knowingly collect personal data from children; if you believe we have, please contact us at [email protected].
We may update this Privacy Policy from time to time. We will post the updated version on this page and, where appropriate, notify you by email or through the Service. Continued use after changes constitutes acceptance of the updated policy.
For privacy-related questions or requests (including GDPR requests), contact:
Waterfall Labs LTD
Email: [email protected]